New Britain City Government
The New Britain Human Rights & Opportunities Department
27 West Main Street, Room 308, New Britain, CT 06051
Tel: (860) 826-3410    Fax: (860) 612-4213

Office Staff:
Elba I. Mercado, Human Rights Officer

The staff is responsible for advocating, receiving and processing complaints that relate to human rights, affirmative action, equal employment and fair housing opportunities to the appropriate enforcement agency.

Illustrative Services and Information Available:

  • Rights and Responsibilities of Landlords and Tenants in Connecticut
  • How to make rent payments into court
  • A Tenants and Landlords Guide to Summary Process (Eviction)
  • Housing Information and Referral Guide
  • Your Rights to Equal Housing Opportunity
  • Security Deposit interest rates and example of interest calculation of a security deposit
  • Rent Security Deposits Return
  • Illegal Housing Discrimination
  • State and Federal Fair Housing Laws
  • Sample Leases
  • Upon request sponsors housing presentations to educate the community about the state and federal fair housing laws that protect people from being discriminated
  • Promotes Fair Housing by distributing fair housing literature at local fairs and community events.
  • Provides complainant with general information for filing an employment and/or housing discrimination complaint with the appropriate enforcement agency.
  • With the complainants consent will contact the appropriate enforcement agency to set up an appointment for a consultation.
  • And, more



Copyright 2004 City of New Britain